Cookie & Data Usage Policy
Understanding how sorianthave uses tracking technologies to enhance your financial automation experience
What Are Cookies and Tracking Technologies
When you visit sorianthave.com, we use various tracking technologies including cookies, web beacons, and similar tools to collect information about how you interact with our financial automation platform. Think of cookies as small digital notes that help our website remember your preferences and provide a more personalized experience.
These technologies serve different purposes - some are absolutely necessary for basic website functionality (like keeping you logged into your account), while others help us understand which features you find most valuable or remember your dashboard customization settings.
We believe in transparency about data collection. Every tracking technology we implement serves a specific purpose in improving your financial automation journey or maintaining website security.
Types of Tracking We Use
These cookies are required for basic website functionality, including user authentication, security features, and core platform operations. They cannot be disabled as they're necessary for sorianthave to function properly.
We use analytics tools to understand how users navigate our platform, which features are most helpful, and where we can improve the user experience. This includes Google Analytics and internal performance tracking.
These cookies remember your personal preferences like dashboard layout, notification settings, and language choices. They help create a more personalized experience tailored to your needs.
Used to deliver relevant content about our services and measure the effectiveness of our communications. This includes email engagement tracking and social media integration cookies.
Data Retention and Storage
Different types of tracking data have different retention periods based on their purpose and legal requirements. Here's how long we typically store various types of information:
Session and Performance Data
Basic usage statistics and session information are retained for 30 days to help with immediate technical troubleshooting and platform optimization.
Analytics and User Behavior
Aggregated analytics data is stored for up to one year to identify long-term trends and inform platform improvements.
Security and Compliance Records
Security-related logs and compliance data may be retained for up to three years as required by financial regulations.
Managing Your Tracking Preferences
You have several options for controlling how tracking technologies work on your browser. Most modern browsers allow you to block or delete cookies, though doing so might affect some website functionality.
For Chrome users, go to Settings > Privacy and Security > Cookies and other site data. Firefox users can find similar options under Settings > Privacy & Security. Safari users should check Preferences > Privacy.
Keep in mind that completely blocking functional cookies might reset your dashboard preferences each time you visit, and disabling analytics cookies won't affect your experience but helps us less in improving the platform for everyone.
Third-Party Services
sorianthave integrates with several third-party services that may place their own cookies on your browser. This includes Google Analytics for website statistics, email service providers for communication tracking, and customer support tools.
Each third-party service has its own privacy policy and data handling practices. While we carefully select partners who meet our privacy standards, we encourage you to review their policies as well if you have concerns about specific services.
Questions About Our Cookie Policy?
If you have questions about how we use tracking technologies or want to discuss your privacy preferences, we're here to help.
Address: 62 Harper St, Molendinar QLD 4214, Australia
Phone: +61 3 9905 4000
Email: info@sorianthave.com
Policy last updated: March 2025